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fix(assist): fixed broken assist stats

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Alexander 2024-02-13 13:48:47 +01:00
parent 938914be99
commit f2b40f4622
2 changed files with 51 additions and 51 deletions
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18
assist/utils/socketHandlers.js
View file

@ -30,12 +30,12 @@ const error_log = process.env.ERROR === "1";
const findSessionSocketId = async (io, roomId, tabId) => { const findSessionSocketId = async (io, roomId, tabId) => {
let pickFirstSession = tabId === undefined; let pickFirstSession = tabId === undefined;
const connected_sockets = await io.in(roomId).fetchSockets(); const connected_sockets = await io.in(roomId).fetchSockets();
for (let item of connected_sockets) { for (let socket of connected_sockets) {
if (item.handshake.query.identity === IDENTITIES.session) { if (socket.handshake.query.identity === IDENTITIES.session) {
if (pickFirstSession) { if (pickFirstSession) {
return item.id; return socket.id;
} else if (item.tabId === tabId) { } else if (socket.handshake.query.tabId === tabId) {
return item.id; return socket.id;
} }
} }
} }
@ -46,13 +46,13 @@ async function getRoomData(io, roomID) {
let tabsCount = 0, agentsCount = 0, tabIDs = [], agentIDs = []; let tabsCount = 0, agentsCount = 0, tabIDs = [], agentIDs = [];
const connected_sockets = await io.in(roomID).fetchSockets(); const connected_sockets = await io.in(roomID).fetchSockets();
if (connected_sockets.length > 0) { if (connected_sockets.length > 0) {
for (let sock of connected_sockets) { for (let socket of connected_sockets) {
if (sock.handshake.query.identity === IDENTITIES.session) { if (socket.handshake.query.identity === IDENTITIES.session) {
tabsCount++; tabsCount++;
tabIDs.push(sock.tabId); tabIDs.push(socket.handshake.query.tabId);
} else { } else {
agentsCount++; agentsCount++;
agentIDs.push(sock.id); agentIDs.push(socket.id);
} }
} }
} else { } else {

84
ee/assist/utils/stats.js
View file

@ -50,10 +50,10 @@ async function postData(payload) {
function startAssist(socket, agentID) { function startAssist(socket, agentID) {
const tsNow = +new Date(); const tsNow = +new Date();
const eventID = `${socket.sessId}_${agentID}_assist_${tsNow}`; const eventID = `${socket.handshake.query.sessId}_${agentID}_assist_${tsNow}`;
void postData({ void postData({
"project_id": socket.projectId, "project_id": socket.handshake.query.projectId,
"session_id": socket.sessId, "session_id": socket.handshake.query.sessId,
"agent_id": agentID, "agent_id": agentID,
"event_id": eventID, "event_id": eventID,
"event_type": "assist", "event_type": "assist",
@ -61,20 +61,20 @@ function startAssist(socket, agentID) {
"timestamp": tsNow, "timestamp": tsNow,
}); });
// Save uniq eventID to cache // Save uniq eventID to cache
cache.set(`${socket.sessId}_${agentID}_assist`, eventID); cache.set(`${socket.handshake.query.sessId}_${agentID}_assist`, eventID);
// Debug log // Debug log
debug && console.log(`assist_started, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${tsNow}`); debug && console.log(`assist_started, agentID: ${agentID}, sessID: ${socket.handshake.query.sessId}, projID: ${socket.handshake.query.projectId}, time: ${tsNow}`);
} }
function endAssist(socket, agentID) { function endAssist(socket, agentID) {
const eventID = cache.get(`${socket.sessId}_${agentID}_assist`); const eventID = cache.get(`${socket.handshake.query.sessId}_${agentID}_assist`);
if (eventID === undefined) { if (eventID === undefined) {
debug && console.log(`have to skip assist_ended, no eventID in the cache, agentID: ${socket.agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}`); debug && console.log(`have to skip assist_ended, no eventID in the cache, agentID: ${socket.handshake.query.agentID}, sessID: ${socket.handshake.query.sessId}, projID: ${socket.handshake.query.projectId}`);
return return
} }
void postData({ void postData({
"project_id": socket.projectId, "project_id": socket.handshake.query.projectId,
"session_id": socket.sessId, "session_id": socket.handshake.query.sessId,
"agent_id": agentID, "agent_id": agentID,
"event_id": eventID, "event_id": eventID,
"event_type": "assist", "event_type": "assist",
@ -82,17 +82,17 @@ function endAssist(socket, agentID) {
"timestamp": +new Date(), "timestamp": +new Date(),
}) })
// Remove eventID from cache // Remove eventID from cache
cache.delete(`${socket.sessId}_${agentID}_assist`); cache.delete(`${socket.handshake.query.sessId}_${agentID}_assist`);
// Debug logs // Debug logs
debug && console.log(`assist_ended, agentID: ${socket.agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}`); debug && console.log(`assist_ended, agentID: ${socket.handshake.query.agentID}, sessID: ${socket.handshake.query.sessId}, projID: ${socket.handshake.query.projectId}`);
} }
function startCall(socket, agentID) { function startCall(socket, agentID) {
const tsNow = +new Date(); const tsNow = +new Date();
const eventID = `${socket.sessId}_${agentID}_call_${tsNow}`; const eventID = `${socket.handshake.query.sessId}_${agentID}_call_${tsNow}`;
void postData({ void postData({
"project_id": socket.projectId, "project_id": socket.handshake.query.projectId,
"session_id": socket.sessId, "session_id": socket.handshake.query.sessId,
"agent_id": agentID, "agent_id": agentID,
"event_id": eventID, "event_id": eventID,
"event_type": "call", "event_type": "call",
@ -100,102 +100,102 @@ function startCall(socket, agentID) {
"timestamp": tsNow, "timestamp": tsNow,
}); });
// Save uniq eventID to cache // Save uniq eventID to cache
cache.set(`${socket.sessId}_call`, eventID); cache.set(`${socket.handshake.query.sessId}_call`, eventID);
// Debug logs // Debug logs
debug && console.log(`s_call_started, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${tsNow}`); debug && console.log(`s_call_started, agentID: ${agentID}, sessID: ${socket.handshake.query.sessId}, projID: ${socket.handshake.query.projectId}, time: ${tsNow}`);
} }
function endCall(socket, agentID) { function endCall(socket, agentID) {
const tsNow = +new Date(); const tsNow = +new Date();
const eventID = cache.get(`${socket.sessId}_call`); const eventID = cache.get(`${socket.handshake.query.sessId}_call`);
if (eventID === undefined) { if (eventID === undefined) {
debug && console.log(`have to skip s_call_ended, no eventID in the cache, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${tsNow}`); debug && console.log(`have to skip s_call_ended, no eventID in the cache, agentID: ${agentID}, sessID: ${socket.handshake.query.sessId}, projID: ${socket.handshake.query.projectId}, time: ${tsNow}`);
return return
} }
void postData({ void postData({
"project_id": socket.projectId, "project_id": socket.handshake.query.projectId,
"session_id": socket.sessId, "session_id": socket.handshake.query.sessId,
"agent_id": agentID, "agent_id": agentID,
"event_id": eventID, "event_id": eventID,
"event_type": "call", "event_type": "call",
"event_state": "end", "event_state": "end",
"timestamp": tsNow, "timestamp": tsNow,
}); });
cache.delete(`${socket.sessId}_call`) cache.delete(`${socket.handshake.query.sessId}_call`)
// Debug logs // Debug logs
debug && console.log(`s_call_ended, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${tsNow}`); debug && console.log(`s_call_ended, agentID: ${agentID}, sessID: ${socket.handshake.query.sessId}, projID: ${socket.handshake.query.projectId}, time: ${tsNow}`);
} }
function startControl(socket, agentID) { function startControl(socket, agentID) {
const tsNow = +new Date(); const tsNow = +new Date();
const eventID = `${socket.sessId}_${agentID}_control_${tsNow}`; const eventID = `${socket.handshake.query.sessId}_${agentID}_control_${tsNow}`;
void postData({ void postData({
"project_id": socket.projectId, "project_id": socket.handshake.query.projectId,
"session_id": socket.sessId, "session_id": socket.handshake.query.sessId,
"agent_id": agentID, "agent_id": agentID,
"event_id": eventID, "event_id": eventID,
"event_type": "control", "event_type": "control",
"event_state": "start", "event_state": "start",
"timestamp": tsNow, "timestamp": tsNow,
}); });
cache.set(`${socket.sessId}_control`, eventID) cache.set(`${socket.handshake.query.sessId}_control`, eventID)
// Debug logs // Debug logs
debug && console.log(`s_control_started, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${+new Date()}`); debug && console.log(`s_control_started, agentID: ${agentID}, sessID: ${socket.handshake.query.sessId}, projID: ${socket.handshake.query.projectId}, time: ${+new Date()}`);
} }
function endControl(socket, agentID) { function endControl(socket, agentID) {
const tsNow = +new Date(); const tsNow = +new Date();
const eventID = cache.get(`${socket.sessId}_control`); const eventID = cache.get(`${socket.handshake.query.sessId}_control`);
if (eventID === undefined) { if (eventID === undefined) {
debug && console.log(`have to skip s_control_ended, no eventID in the cache, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${tsNow}`); debug && console.log(`have to skip s_control_ended, no eventID in the cache, agentID: ${agentID}, sessID: ${socket.handshake.query.sessId}, projID: ${socket.handshake.query.projectId}, time: ${tsNow}`);
return return
} }
void postData({ void postData({
"project_id": socket.projectId, "project_id": socket.handshake.query.projectId,
"session_id": socket.sessId, "session_id": socket.handshake.query.sessId,
"agent_id": agentID, "agent_id": agentID,
"event_id": eventID, "event_id": eventID,
"event_type": "control", "event_type": "control",
"event_state": "end", "event_state": "end",
"timestamp": tsNow, "timestamp": tsNow,
}); });
cache.delete(`${socket.sessId}_control`) cache.delete(`${socket.handshake.query.sessId}_control`)
// Debug logs // Debug logs
debug && console.log(`s_control_ended, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${+new Date()}`); debug && console.log(`s_control_ended, agentID: ${agentID}, sessID: ${socket.handshake.query.sessId}, projID: ${socket.handshake.query.projectId}, time: ${+new Date()}`);
} }
function startRecord(socket, agentID) { function startRecord(socket, agentID) {
const tsNow = +new Date(); const tsNow = +new Date();
const eventID = `${socket.sessId}_${agentID}_record_${tsNow}`; const eventID = `${socket.handshake.query.sessId}_${agentID}_record_${tsNow}`;
void postData({ void postData({
"project_id": socket.projectId, "project_id": socket.handshake.query.projectId,
"session_id": socket.sessId, "session_id": socket.handshake.query.sessId,
"agent_id": agentID, "agent_id": agentID,
"event_id": eventID, "event_id": eventID,
"event_type": "record", "event_type": "record",
"event_state": "start", "event_state": "start",
"timestamp": tsNow, "timestamp": tsNow,
}); });
cache.set(`${socket.sessId}_record`, eventID) cache.set(`${socket.handshake.query.sessId}_record`, eventID)
// Debug logs // Debug logs
debug && console.log(`s_recording_started, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${+new Date()}`); debug && console.log(`s_recording_started, agentID: ${agentID}, sessID: ${socket.handshake.query.sessId}, projID: ${socket.handshake.query.projectId}, time: ${+new Date()}`);
} }
function endRecord(socket, agentID) { function endRecord(socket, agentID) {
const tsNow = +new Date(); const tsNow = +new Date();
const eventID = cache.get(`${socket.sessId}_record`); const eventID = cache.get(`${socket.sessId}_record`);
void postData({ void postData({
"project_id": socket.projectId, "project_id": socket.handshake.query.projectId,
"session_id": socket.sessId, "session_id": socket.handshake.query.sessId,
"agent_id": agentID, "agent_id": agentID,
"event_id": eventID, "event_id": eventID,
"event_type": "record", "event_type": "record",
"event_state": "end", "event_state": "end",
"timestamp": tsNow, "timestamp": tsNow,
}); });
cache.delete(`${socket.sessId}_record`) cache.delete(`${socket.handshake.query.sessId}_record`)
// Debug logs // Debug logs
debug && console.log(`s_recording_ended, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${+new Date()}`); debug && console.log(`s_recording_ended, agentID: ${agentID}, sessID: ${socket.handshake.query.sessId}, projID: ${socket.handshake.query.projectId}, time: ${+new Date()}`);
} }
function handleEvent(eventName, socket, agentID) { function handleEvent(eventName, socket, agentID) {