feat(assist): moved stats part to ee and added auth token support
This commit is contained in:
Alexander
parent
a22d7ba382
commit
8162f9a957
2 changed files with 237 additions and 220 deletions
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@ -1,225 +1,8 @@
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const StatsHost = process.env.STATS_HOST || 'http://assist-stats-openreplay.app.svc.cluster.local:8000/events';
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function startAssist(socket, agentID) {}
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const debug = process.env.debug === "1";
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function endAssist(socket, agentID) {}
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class InMemoryCache {
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constructor() {
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this.cache = new Map();
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}
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set(key, value) {
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this.cache.set(key, value);
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}
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get(key) {
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return this.cache.get(key);
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}
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delete(key) {
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this.cache.delete(key);
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}
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clear() {
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this.cache.clear();
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}
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}
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const cache = new InMemoryCache();
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async function postData(payload) {
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const options = {
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method: 'POST',
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body: JSON.stringify(payload),
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headers: { 'Content-Type': 'application/json' }
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}
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try {
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const response = await fetch(StatsHost, options)
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const jsonResponse = await response.json();
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debug && console.log('JSON response', JSON.stringify(jsonResponse, null, 4))
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} catch(err) {
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debug && console.log('ERROR', err);
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}
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}
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function startAssist(socket, agentID) {
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const tsNow = +new Date();
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const eventID = `${socket.sessId}_${agentID}_assist_${tsNow}`;
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void postData({
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"project_id": socket.projectId,
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"session_id": socket.sessId,
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"agent_id": agentID,
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"event_id": eventID,
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"event_type": "assist",
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"event_state": "start",
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"timestamp": tsNow,
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});
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// Save uniq eventID to cache
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cache.set(`${socket.sessId}_${agentID}_assist`, eventID);
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// Debug log
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debug && console.log(`assist_started, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${tsNow}`);
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}
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function endAssist(socket, agentID) {
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const eventID = cache.get(`${socket.sessId}_${agentID}_assist`);
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if (eventID === undefined) {
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debug && console.log(`have to skip assist_ended, no eventID in the cache, agentID: ${socket.agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}`);
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return
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}
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void postData({
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"project_id": socket.projectId,
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"session_id": socket.sessId,
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"agent_id": agentID,
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"event_id": eventID,
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"event_type": "assist",
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"event_state": "end",
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"timestamp": +new Date(),
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})
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// Remove eventID from cache
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cache.delete(`${socket.sessId}_${agentID}_assist`);
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// Debug logs
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debug && console.log(`assist_ended, agentID: ${socket.agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}`);
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}
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function startCall(socket, agentID) {
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const tsNow = +new Date();
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const eventID = `${socket.sessId}_${agentID}_call_${tsNow}`;
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void postData({
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"project_id": socket.projectId,
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"session_id": socket.sessId,
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"agent_id": agentID,
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"event_id": eventID,
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"event_type": "call",
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"event_state": "start",
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"timestamp": tsNow,
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});
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// Save uniq eventID to cache
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cache.set(`${socket.sessId}_call`, eventID);
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// Debug logs
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debug && console.log(`s_call_started, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${tsNow}`);
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}
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function endCall(socket, agentID) {
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const tsNow = +new Date();
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const eventID = cache.get(`${socket.sessId}_call`);
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if (eventID === undefined) {
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debug && console.log(`have to skip s_call_ended, no eventID in the cache, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${tsNow}`);
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return
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}
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void postData({
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"project_id": socket.projectId,
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"session_id": socket.sessId,
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"agent_id": agentID,
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"event_id": eventID,
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"event_type": "call",
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"event_state": "end",
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"timestamp": tsNow,
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});
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cache.delete(`${socket.sessId}_call`)
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// Debug logs
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debug && console.log(`s_call_ended, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${tsNow}`);
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}
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function startControl(socket, agentID) {
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const tsNow = +new Date();
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const eventID = `${socket.sessId}_${agentID}_control_${tsNow}`;
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void postData({
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"project_id": socket.projectId,
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"session_id": socket.sessId,
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"agent_id": agentID,
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"event_id": eventID,
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"event_type": "control",
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"event_state": "start",
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"timestamp": tsNow,
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});
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cache.set(`${socket.sessId}_control`, eventID)
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// Debug logs
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debug && console.log(`s_control_started, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${+new Date()}`);
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}
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function endControl(socket, agentID) {
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const tsNow = +new Date();
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const eventID = cache.get(`${socket.sessId}_control`);
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if (eventID === undefined) {
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debug && console.log(`have to skip s_control_ended, no eventID in the cache, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${tsNow}`);
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return
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}
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void postData({
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"project_id": socket.projectId,
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"session_id": socket.sessId,
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"agent_id": agentID,
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"event_id": eventID,
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"event_type": "control",
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"event_state": "end",
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"timestamp": tsNow,
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});
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cache.delete(`${socket.sessId}_control`)
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// Debug logs
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debug && console.log(`s_control_ended, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${+new Date()}`);
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}
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function startRecord(socket, agentID) {
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const tsNow = +new Date();
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const eventID = `${socket.sessId}_${agentID}_record_${tsNow}`;
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void postData({
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"project_id": socket.projectId,
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"session_id": socket.sessId,
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"agent_id": agentID,
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"event_id": eventID,
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"event_type": "record",
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"event_state": "start",
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"timestamp": tsNow,
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});
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cache.set(`${socket.sessId}_record`, eventID)
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// Debug logs
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debug && console.log(`s_recording_started, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${+new Date()}`);
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}
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function endRecord(socket, agentID) {
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const tsNow = +new Date();
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const eventID = cache.get(`${socket.sessId}_record`);
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void postData({
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"project_id": socket.projectId,
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"session_id": socket.sessId,
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"agent_id": agentID,
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"event_id": eventID,
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"event_type": "record",
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"event_state": "end",
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"timestamp": tsNow,
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});
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cache.delete(`${socket.sessId}_record`)
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// Debug logs
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debug && console.log(`s_recording_ended, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${+new Date()}`);
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}
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function handleEvent(eventName, socket, agentID) {
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switch (eventName) {
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case "s_call_started": {
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startCall(socket, agentID);
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break;
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}
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case "s_call_ended": {
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endCall(socket, agentID);
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break;
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}
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case "s_control_started": {
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startControl(socket, agentID)
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break;
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}
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case "s_control_ended": {
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endControl(socket, agentID)
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break;
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}
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case "s_recording_started": {
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startRecord(socket, agentID);
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break;
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}
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case "s_recording_ended": {
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endRecord(socket, agentID);
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break;
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}
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}
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}
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function handleEvent(eventName, socket, agentID) {}
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module.exports = {
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startAssist,
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234
ee/assist/utils/stats.js
Normal file
234
ee/assist/utils/stats.js
Normal file
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@ -0,0 +1,234 @@
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const statsHost = process.env.STATS_HOST || 'http://assist-stats-openreplay.app.svc.cluster.local:8000/events';
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const authToken = process.env.STATS_AUTH_TOKEN || '';
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const debug = process.env.debug === "1";
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class InMemoryCache {
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constructor() {
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this.cache = new Map();
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}
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set(key, value) {
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this.cache.set(key, value);
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}
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get(key) {
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return this.cache.get(key);
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}
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delete(key) {
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this.cache.delete(key);
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}
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clear() {
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this.cache.clear();
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}
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}
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const cache = new InMemoryCache();
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async function postData(payload) {
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let headers = {
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'Content-Type': 'application/json'
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};
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if (authToken && authToken.trim() !== '') {
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headers['Authorization'] = 'Bearer ' + authToken;
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}
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const options = {
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method: 'POST',
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body: JSON.stringify(payload),
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headers: headers,
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}
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try {
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const response = await fetch(statsHost, options)
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const jsonResponse = await response.json();
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debug && console.log('JSON response', JSON.stringify(jsonResponse, null, 4))
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} catch(err) {
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debug && console.log('ERROR', err);
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}
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}
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function startAssist(socket, agentID) {
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const tsNow = +new Date();
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const eventID = `${socket.sessId}_${agentID}_assist_${tsNow}`;
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void postData({
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"project_id": socket.projectId,
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"session_id": socket.sessId,
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"agent_id": agentID,
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"event_id": eventID,
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"event_type": "assist",
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"event_state": "start",
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"timestamp": tsNow,
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});
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// Save uniq eventID to cache
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cache.set(`${socket.sessId}_${agentID}_assist`, eventID);
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// Debug log
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debug && console.log(`assist_started, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${tsNow}`);
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}
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function endAssist(socket, agentID) {
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const eventID = cache.get(`${socket.sessId}_${agentID}_assist`);
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if (eventID === undefined) {
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debug && console.log(`have to skip assist_ended, no eventID in the cache, agentID: ${socket.agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}`);
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return
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}
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void postData({
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"project_id": socket.projectId,
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"session_id": socket.sessId,
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"agent_id": agentID,
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"event_id": eventID,
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"event_type": "assist",
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"event_state": "end",
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"timestamp": +new Date(),
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})
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// Remove eventID from cache
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cache.delete(`${socket.sessId}_${agentID}_assist`);
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// Debug logs
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debug && console.log(`assist_ended, agentID: ${socket.agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}`);
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}
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function startCall(socket, agentID) {
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const tsNow = +new Date();
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const eventID = `${socket.sessId}_${agentID}_call_${tsNow}`;
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void postData({
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"project_id": socket.projectId,
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"session_id": socket.sessId,
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"agent_id": agentID,
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"event_id": eventID,
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"event_type": "call",
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"event_state": "start",
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"timestamp": tsNow,
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});
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// Save uniq eventID to cache
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cache.set(`${socket.sessId}_call`, eventID);
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// Debug logs
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debug && console.log(`s_call_started, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${tsNow}`);
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}
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function endCall(socket, agentID) {
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const tsNow = +new Date();
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const eventID = cache.get(`${socket.sessId}_call`);
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if (eventID === undefined) {
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debug && console.log(`have to skip s_call_ended, no eventID in the cache, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${tsNow}`);
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return
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}
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void postData({
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"project_id": socket.projectId,
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"session_id": socket.sessId,
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"agent_id": agentID,
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"event_id": eventID,
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"event_type": "call",
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"event_state": "end",
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"timestamp": tsNow,
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});
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cache.delete(`${socket.sessId}_call`)
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// Debug logs
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debug && console.log(`s_call_ended, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${tsNow}`);
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}
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function startControl(socket, agentID) {
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const tsNow = +new Date();
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const eventID = `${socket.sessId}_${agentID}_control_${tsNow}`;
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void postData({
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"project_id": socket.projectId,
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"session_id": socket.sessId,
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"agent_id": agentID,
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"event_id": eventID,
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"event_type": "control",
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"event_state": "start",
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"timestamp": tsNow,
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});
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cache.set(`${socket.sessId}_control`, eventID)
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// Debug logs
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debug && console.log(`s_control_started, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${+new Date()}`);
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}
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function endControl(socket, agentID) {
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const tsNow = +new Date();
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const eventID = cache.get(`${socket.sessId}_control`);
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if (eventID === undefined) {
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debug && console.log(`have to skip s_control_ended, no eventID in the cache, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${tsNow}`);
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return
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}
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void postData({
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"project_id": socket.projectId,
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"session_id": socket.sessId,
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"agent_id": agentID,
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"event_id": eventID,
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"event_type": "control",
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"event_state": "end",
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"timestamp": tsNow,
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});
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cache.delete(`${socket.sessId}_control`)
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// Debug logs
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debug && console.log(`s_control_ended, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${+new Date()}`);
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}
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function startRecord(socket, agentID) {
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const tsNow = +new Date();
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const eventID = `${socket.sessId}_${agentID}_record_${tsNow}`;
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void postData({
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"project_id": socket.projectId,
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"session_id": socket.sessId,
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"agent_id": agentID,
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"event_id": eventID,
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"event_type": "record",
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"event_state": "start",
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"timestamp": tsNow,
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});
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cache.set(`${socket.sessId}_record`, eventID)
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// Debug logs
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debug && console.log(`s_recording_started, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${+new Date()}`);
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}
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function endRecord(socket, agentID) {
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const tsNow = +new Date();
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const eventID = cache.get(`${socket.sessId}_record`);
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void postData({
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"project_id": socket.projectId,
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"session_id": socket.sessId,
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"agent_id": agentID,
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"event_id": eventID,
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"event_type": "record",
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"event_state": "end",
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"timestamp": tsNow,
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});
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cache.delete(`${socket.sessId}_record`)
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// Debug logs
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debug && console.log(`s_recording_ended, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${+new Date()}`);
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}
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function handleEvent(eventName, socket, agentID) {
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switch (eventName) {
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case "s_call_started": {
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startCall(socket, agentID);
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break;
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}
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case "s_call_ended": {
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endCall(socket, agentID);
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break;
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}
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case "s_control_started": {
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startControl(socket, agentID)
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break;
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}
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case "s_control_ended": {
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endControl(socket, agentID)
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break;
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}
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case "s_recording_started": {
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startRecord(socket, agentID);
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break;
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}
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case "s_recording_ended": {
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endRecord(socket, agentID);
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break;
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}
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||||
}
|
||||
}
|
||||
|
||||
module.exports = {
|
||||
startAssist,
|
||||
endAssist,
|
||||
handleEvent,
|
||||
}
|
||||
Loading…
Add table
Reference in a new issue