diff --git a/frontend/app/components/Session/LivePlayer.tsx b/frontend/app/components/Session/LivePlayer.tsx
index 5a88cf89a..6a1534772 100644
--- a/frontend/app/components/Session/LivePlayer.tsx
+++ b/frontend/app/components/Session/LivePlayer.tsx
@@ -60,7 +60,7 @@ function LivePlayer({
       makeAutoObservable(state)
     );
     setContextValue({ player, store });
-    player.play();
+
     return () => player.clean();
   }, [session.sessionId, assistCredendials]);
 
diff --git a/frontend/app/components/Session_/Multiview/Multiview.tsx b/frontend/app/components/Session_/Multiview/Multiview.tsx
index b60c20c27..d9986a800 100644
--- a/frontend/app/components/Session_/Multiview/Multiview.tsx
+++ b/frontend/app/components/Session_/Multiview/Multiview.tsx
@@ -9,8 +9,9 @@ import { liveSession, assist, withSiteId } from 'App/routes';
 import AssistSessionsModal from 'App/components/Session_/Player/Controls/AssistSessionsModal';
 import { useModal } from 'App/components/Modal';
 import LivePlayer from 'App/components/Session/LivePlayer';
+import { InactiveTab } from 'App/components/Session_/Player/Controls/AssistSessionsTabs'
 
-function Multiview({ total, fetchSessions, siteId }: { total: number; fetchSessions: (filter: any) => void, siteId: string }) {
+function Multiview({ total, fetchSessions, siteId, assistCredendials }: { total: number; fetchSessions: (filter: any) => void, siteId: string, assistCredendials: any }) {
   const { showModal, hideModal } = useModal();
 
   const { assistMultiviewStore } = useStore();
@@ -58,12 +59,14 @@ function Multiview({ total, fetchSessions, siteId }: { total: number; fetchSessi
             className="border hover:border-active-blue-border relative group cursor-pointer"
           >
             <div onClick={(e) => openLiveSession(e, session.sessionId)} className="w-full h-full">
-              <LivePlayer isMultiview customSession={session} />
+              {session.agentToken ? <LivePlayer isMultiview customSession={session} customAssistCredendials={assistCredendials} /> : <div>Loading session</div>}
             </div>
-            <div className="absolute bottom-0 w-full left-0 p-2 opacity-70 bg-gray-darkest text-white flex justify-between">
+            <div className="absolute z-10 bottom-0 w-full left-0 p-2 opacity-70 bg-gray-darkest text-white flex justify-between">
               <div>{session.userDisplayName}</div>
               <div className="hidden group-hover:flex items-center gap-2">
-                <div className="cursor-pointer hover:font-semibold" onClick={(e) => replaceSession(e, session.sessionId)}>Replace Session</div>
+                <div className="cursor-pointer hover:font-semibold" onClick={(e) => replaceSession(e, session.sessionId)}>
+                    Replace Session
+                </div>
                 <div className="cursor-pointer hover:font-semibold" onClick={(e) => deleteSession(e, session.sessionId)}>
                   <Icon name="trash" size={18} color="white" />
                 </div>
@@ -72,8 +75,9 @@ function Multiview({ total, fetchSessions, siteId }: { total: number; fetchSessi
           </div>
         ))}
         {placeholder.map((_, i) => (
-          <div key={i} className="border hover:border-active-blue-border flex items-center justify-center cursor-pointer" onClick={openListModal}>
-            Add Session
+          <div key={i} className="border hover:border-active-blue-border flex flex-col gap-2 items-center justify-center cursor-pointer" onClick={openListModal}>
+              <InactiveTab classNames='!bg-gray-bg w-12' />
+              Add Session
           </div>
         ))}
       </div>
@@ -89,4 +93,4 @@ export default connect(
   {
     fetchSessions,
   }
-)(observer(Multiview));
+)(observer(Multiview))
diff --git a/frontend/app/components/Session_/Player/Controls/AssistSessionsModal/AssistSessionsModal.tsx b/frontend/app/components/Session_/Player/Controls/AssistSessionsModal/AssistSessionsModal.tsx
index ba760158a..79f8331a7 100644
--- a/frontend/app/components/Session_/Player/Controls/AssistSessionsModal/AssistSessionsModal.tsx
+++ b/frontend/app/components/Session_/Player/Controls/AssistSessionsModal/AssistSessionsModal.tsx
@@ -1,4 +1,4 @@
-import React from 'react'
+import React from 'react';
 import { Loader, Pagination, Tooltip } from 'UI';
 import { connect } from 'react-redux';
 import SessionItem from 'Shared/SessionItem';
@@ -9,10 +9,10 @@ import Select from 'Shared/Select';
 import SortOrderButton from 'Shared/SortOrderButton';
 import { KEYS } from 'Types/filter/customFilter';
 import { capitalize } from 'App/utils';
-import { useStore } from 'App/mstore'
-import { observer } from 'mobx-react-lite'
+import { useStore } from 'App/mstore';
+import { observer } from 'mobx-react-lite';
 
-import cn from 'classnames'
+import cn from 'classnames';
 import Session from 'App/mstore/types/session';
 
 const PER_PAGE = 10;
@@ -58,23 +58,20 @@ function AssistSessionsModal(props: Props) {
   };
   const onSessionAdd = (session: Session) => {
     if (props.replaceTarget) {
-      assistMultiviewStore.replaceSession(props.replaceTarget, session)
+      assistMultiviewStore.replaceSession(props.replaceTarget, session);
     } else {
       assistMultiviewStore.addSession(session);
     }
-    onAdd()
-  }
+    assistMultiviewStore.fetchAgentTokenInfo(session.sessionId).then(() => onAdd());
+  };
 
   return (
     <div className="bg-gray-lightest box-shadow h-screen p-4" style={{ width: '840px' }}>
       <div className="flex items-center my-2">
         <div className="flex items-center">
           <span className="mr-2 color-gray-medium">Sort By</span>
-          <Tooltip
-            title="No metadata available to sort"
-            disabled={sortOptions.length > 0}
-          >
-            <div className={cn("flex items-center", { 'disabled': sortOptions.length === 0 })} >
+          <Tooltip title="No metadata available to sort" disabled={sortOptions.length > 0}>
+            <div className={cn('flex items-center', { disabled: sortOptions.length === 0 })}>
               <Select
                 plain
                 right
@@ -83,32 +80,45 @@ function AssistSessionsModal(props: Props) {
                 value={sortOptions.find((i: any) => i.value === filter.sort) || sortOptions[0]}
               />
               <div className="mx-2" />
-              <SortOrderButton onChange={(state: any) => props.applyFilter({ order: state })} sortOrder={filter.order} />
+              <SortOrderButton
+                onChange={(state: any) => props.applyFilter({ order: state })}
+                sortOrder={filter.order}
+              />
             </div>
           </Tooltip>
         </div>
       </div>
       <Loader loading={loading}>
-        <>
-          {list.map((session) => (
-            <React.Fragment key={session.sessionID}>
-              <div className={cn("rounded bg-white mb-2 overflow-hidden border", assistMultiviewStore.sessions.findIndex(s => s.sessionId === session.sessionId) !== -1 ? 'cursor-not-allowed' : '')}>
-                <SessionItem
-                  key={session.sessionId}
-                  session={session}
-                  live
-                  hasUserFilter={hasUserFilter}
-                  onUserClick={onUserClick}
-                  metaList={metaList}
-                  isDisabled={assistMultiviewStore.sessions.findIndex(s => s.sessionId === session.sessionId) !== -1}
-                  isAdd
-                  onClick={() => onSessionAdd(session)}
-                />
-              </div>
-            </React.Fragment>
-
-          ))}
-        </>
+        {list.map((session) => (
+          <React.Fragment key={session.sessionId}>
+            <div
+              className={cn(
+                'rounded bg-white mb-2 overflow-hidden border',
+                assistMultiviewStore.sessions.findIndex(
+                  (s) => s.sessionId === session.sessionId
+                ) !== -1
+                  ? 'cursor-not-allowed opacity-60'
+                  : ''
+              )}
+            >
+              <SessionItem
+                key={session.sessionId}
+                session={session}
+                live
+                hasUserFilter={hasUserFilter}
+                onUserClick={onUserClick}
+                metaList={metaList}
+                isDisabled={
+                  assistMultiviewStore.sessions.findIndex(
+                    (s) => s.sessionId === session.sessionId
+                  ) !== -1
+                }
+                isAdd
+                onClick={() => onSessionAdd(session)}
+              />
+            </div>
+          </React.Fragment>
+        ))}
       </Loader>
 
       {total > PER_PAGE && (
@@ -122,7 +132,7 @@ function AssistSessionsModal(props: Props) {
         </div>
       )}
     </div>
-  )
+  );
 }
 
 export default connect(
diff --git a/frontend/app/components/Session_/Player/Controls/AssistSessionsTabs/AssistSessionsTabs.tsx b/frontend/app/components/Session_/Player/Controls/AssistSessionsTabs/AssistSessionsTabs.tsx
index f73e8f5b2..a57e58056 100644
--- a/frontend/app/components/Session_/Player/Controls/AssistSessionsTabs/AssistSessionsTabs.tsx
+++ b/frontend/app/components/Session_/Player/Controls/AssistSessionsTabs/AssistSessionsTabs.tsx
@@ -22,16 +22,18 @@ const Tab = (props: ITab) => (
   </div>
 );
 
-const InactiveTab = (props: Omit<ITab, 'children'>) => (
-  <Tab onClick={props.onClick} classNames="hover:bg-gray-bg bg-gray-light">
+export const InactiveTab = (props: Omit<ITab, 'children'>) => (
+  <Tab onClick={props.onClick} classNames={cn("hover:bg-gray-bg bg-gray-light", props.classNames)}>
     <Icon name="plus" size="22" color="white" />
   </Tab>
 );
+
 const ActiveTab = (props: Omit<ITab, 'children'>) => (
   <Tab onClick={props.onClick} classNames="hover:bg-teal bg-borderColor-primary">
     <Icon name="play-fill-new" size="22" color="white" />
   </Tab>
 );
+
 const CurrentTab = () => (
   <Tab classNames="bg-teal color-white">
     <span style={{ fontSize: '0.65rem' }}>PLAYING</span>
diff --git a/frontend/app/components/Session_/Player/Controls/AssistSessionsTabs/index.tsx b/frontend/app/components/Session_/Player/Controls/AssistSessionsTabs/index.tsx
index 245daf434..c7668e331 100644
--- a/frontend/app/components/Session_/Player/Controls/AssistSessionsTabs/index.tsx
+++ b/frontend/app/components/Session_/Player/Controls/AssistSessionsTabs/index.tsx
@@ -1 +1 @@
-export { default } from './AssistSessionsTabs'
+export { default, InactiveTab } from './AssistSessionsTabs'
diff --git a/frontend/app/components/Session_/Player/Player.js b/frontend/app/components/Session_/Player/Player.js
index 5e5c669be..afda1e4d8 100644
--- a/frontend/app/components/Session_/Player/Player.js
+++ b/frontend/app/components/Session_/Player/Player.js
@@ -52,9 +52,10 @@ function Player(props) {
 
   React.useEffect(() => {
     props.updateLastPlayedSession(props.sessionId);
-    if (!props.closedLive) {
+    if (!props.closedLive || isMultiview) {
       const parentElement = findDOMNode(screenWrapper.current); //TODO: good architecture
-      playerContext.player.attach(parentElement);
+      playerContext.player.attach(parentElement)
+      playerContext.player.play();
     }
 
   }, [])
diff --git a/frontend/app/components/shared/SessionItem/SessionItem.tsx b/frontend/app/components/shared/SessionItem/SessionItem.tsx
index a3a3d3610..91241cb47 100644
--- a/frontend/app/components/shared/SessionItem/SessionItem.tsx
+++ b/frontend/app/components/shared/SessionItem/SessionItem.tsx
@@ -234,12 +234,16 @@ function SessionItem(props: RouteComponentProps & Props) {
               </div>
             )}
             {props.isAdd ? (
-              <Icon
-                name="plus-circle"
-                size={36}
-                color="teal"
-                onClick={() => (props.isDisabled ? null : props.onClick())}
-              />
+              <div className="rounded-full border-tealx p-2 border">
+                <div className="bg-tealx rounded-full p-2">
+                  <Icon
+                    name="plus"
+                    size={16}
+                    color="white"
+                    onClick={() => (props.isDisabled ? null : props.onClick())}
+                  />
+                </div>
+              </div>
             ) : (
               <PlayLink
                 isAssist={isAssist}
diff --git a/frontend/app/components/shared/SessionItem/SessionMetaList/SessionMetaList.tsx b/frontend/app/components/shared/SessionItem/SessionMetaList/SessionMetaList.tsx
index 236dde8ea..8257c47d0 100644
--- a/frontend/app/components/shared/SessionItem/SessionMetaList/SessionMetaList.tsx
+++ b/frontend/app/components/shared/SessionItem/SessionMetaList/SessionMetaList.tsx
@@ -16,7 +16,9 @@ export default function SessionMetaList(props: Props) {
   return (
     <div className={cn('text-sm flex items-center', className)}>
       {metaList.slice(0, maxLength).map(({ label, value }, index) => (
-        <MetaItem key={index} label={label} value={'' + value} className="mr-3" />
+        <React.Fragment key={index}>
+          <MetaItem label={label} value={'' + value} className="mr-3" />
+        </React.Fragment>
       ))}
 
       {metaList.length > maxLength && <MetaMoreButton list={metaList} maxLength={maxLength} />}
diff --git a/frontend/app/mstore/assistMultiviewStore.ts b/frontend/app/mstore/assistMultiviewStore.ts
index df4ad2bd7..3248ad0d2 100644
--- a/frontend/app/mstore/assistMultiviewStore.ts
+++ b/frontend/app/mstore/assistMultiviewStore.ts
@@ -1,4 +1,5 @@
 import { makeAutoObservable } from 'mobx';
+import { sessionService } from 'App/services'
 
 type MultiSessions = [
   LiveSessionListItem?,
@@ -61,6 +62,20 @@ export default class AssistMultiviewStore {
     }
   }
 
+  async fetchAgentTokenInfo(sessionId: string) {
+    const info = await sessionService.getSessionInfo(sessionId, true)
+
+    return this.setToken(sessionId, info.agentToken)
+  }
+
+  setToken(sessionId: string, token: string) {
+    const sessions = this.sessions
+    const targetIndex = this.sessions.findIndex(s => s.sessionId === sessionId)
+    sessions[targetIndex].agentToken = token
+
+    return this.sessions = sessions
+  }
+
   reset() {
     this.sessions = [];
     this.activeSession = null;
diff --git a/frontend/app/player/web/assist/AssistManager.ts b/frontend/app/player/web/assist/AssistManager.ts
index 3cf15b58f..25763ef76 100644
--- a/frontend/app/player/web/assist/AssistManager.ts
+++ b/frontend/app/player/web/assist/AssistManager.ts
@@ -147,6 +147,7 @@ export default class AssistManager {
       const urlObject = new URL(window.env.API_EDP || window.location.origin) // does it handle ssl automatically?
 
       const socket: Socket = this.socket = io(urlObject.origin, {
+        multiplex: true,
         path: '/ws-assist/socket',
         auth: {
           token: agentToken
diff --git a/frontend/app/services/SessionService.ts b/frontend/app/services/SessionService.ts
index 01964e41a..a18383dfa 100644
--- a/frontend/app/services/SessionService.ts
+++ b/frontend/app/services/SessionService.ts
@@ -2,31 +2,39 @@ import APIClient from 'App/api_client';
 import { fetchErrorCheck } from 'App/utils';
 
 export default class SettingsService {
-    private client: APIClient;
+  private client: APIClient;
 
-    constructor(client?: APIClient) {
-        this.client = client ? client : new APIClient();
-    }
+  constructor(client?: APIClient) {
+    this.client = client ? client : new APIClient();
+  }
 
-    initClient(client?: APIClient) {
-        this.client = client || new APIClient();
-    }
+  initClient(client?: APIClient) {
+    this.client = client || new APIClient();
+  }
 
-    saveCaptureRate(data: any) {
-        return this.client.post('/sample_rate', data);
-    }
+  saveCaptureRate(data: any) {
+    return this.client.post('/sample_rate', data);
+  }
 
-    fetchCaptureRate() {
-        return this.client
-            .get('/sample_rate')
-            .then((response) => response.json())
-            .then((response) => response.data || 0);
-    }
+  fetchCaptureRate() {
+    return this.client
+      .get('/sample_rate')
+      .then((response) => response.json())
+      .then((response) => response.data || 0);
+  }
 
-    getSessions(filter: any) {
-        return this.client
-            .post('/sessions/search', filter)
-            .then(fetchErrorCheck)
-            .then((response) => response.data || []);
-    }
+  getSessions(filter: any) {
+    return this.client
+      .post('/sessions/search', filter)
+      .then(fetchErrorCheck)
+      .then((response) => response.data || []);
+  }
+
+  getSessionInfo(sessionId: string, isLive?: boolean): Promise<Record<string, any>> {
+    return this.client
+      .get(isLive ? `/assist/sessions/${sessionId}` : `/sessions/${sessionId}`)
+      .then((r) => r.json())
+      .then((j) => j.data || {})
+      .catch(console.error);
+  }
 }