feat(assist): moved stats part to separate module
This commit is contained in:
Alexander Zavorotynskiy
parent
c7e5145282
commit
3c8ca0c412
2 changed files with 372 additions and 307 deletions
|
|
@ -22,8 +22,11 @@ const {
|
||||||
errorHandler,
|
errorHandler,
|
||||||
authorizer
|
authorizer
|
||||||
} = require('../utils/assistHelper');
|
} = require('../utils/assistHelper');
|
||||||
|
const {
|
||||||
const StatsHost = process.env.STATS_HOST || 'http://assist-stats-openreplay.app.svc.cluster.local:8000/events';
|
startAssist,
|
||||||
|
endAssist,
|
||||||
|
handleEvent
|
||||||
|
} = require('../utils/stats');
|
||||||
|
|
||||||
const wsRouter = express.Router();
|
const wsRouter = express.Router();
|
||||||
|
|
||||||
|
|
@ -261,328 +264,162 @@ wsRouter.get(`/sockets-live/:projectKey`, socketsLiveByProject);
|
||||||
wsRouter.post(`/sockets-live/:projectKey`, socketsLiveByProject);
|
wsRouter.post(`/sockets-live/:projectKey`, socketsLiveByProject);
|
||||||
wsRouter.get(`/sockets-live/:projectKey/:sessionId`, socketsLiveByProject);
|
wsRouter.get(`/sockets-live/:projectKey/:sessionId`, socketsLiveByProject);
|
||||||
|
|
||||||
async function postData(payload) {
|
async function onConnect(socket) {
|
||||||
const options = {
|
socket.on(EVENTS_DEFINITION.listen.ERROR, err => errorHandler(EVENTS_DEFINITION.listen.ERROR, err));
|
||||||
method: 'POST',
|
debug && console.log(`WS started:${socket.id}, Query:${JSON.stringify(socket.handshake.query)}`);
|
||||||
body: JSON.stringify(payload),
|
socket._connectedAt = new Date();
|
||||||
headers: { 'Content-Type': 'application/json' }
|
|
||||||
|
let {projectKey: connProjectKey, sessionId: connSessionId, tabId:connTabId} = extractPeerId(socket.handshake.query.peerId);
|
||||||
|
socket.peerId = socket.handshake.query.peerId;
|
||||||
|
socket.roomId = extractRoomId(socket.peerId);
|
||||||
|
connTabId = connTabId ?? (Math.random() + 1).toString(36).substring(2);
|
||||||
|
socket.tabId = connTabId;
|
||||||
|
socket.sessId = connSessionId;
|
||||||
|
socket.projectId = socket.handshake.query.projectId;
|
||||||
|
socket.identity = socket.handshake.query.identity;
|
||||||
|
debug && console.log(`connProjectKey:${connProjectKey}, connSessionId:${connSessionId}, connTabId:${connTabId}, roomId:${socket.roomId}`);
|
||||||
|
|
||||||
|
let {c_sessions, c_agents} = await sessions_agents_count(io, socket);
|
||||||
|
if (socket.identity === IDENTITIES.session) {
|
||||||
|
if (c_sessions > 0) {
|
||||||
|
const rooms = await getAvailableRooms(io);
|
||||||
|
for (let roomId of rooms.keys()) {
|
||||||
|
let {projectKey} = extractPeerId(roomId);
|
||||||
|
if (projectKey === connProjectKey) {
|
||||||
|
const connected_sockets = await io.in(roomId).fetchSockets();
|
||||||
|
for (let item of connected_sockets) {
|
||||||
|
if (item.tabId === connTabId) {
|
||||||
|
debug && console.log(`session already connected, refusing new connexion`);
|
||||||
|
io.to(socket.id).emit(EVENTS_DEFINITION.emit.SESSION_ALREADY_CONNECTED);
|
||||||
|
return socket.disconnect();
|
||||||
|
}
|
||||||
|
}
|
||||||
|
}
|
||||||
|
}
|
||||||
|
}
|
||||||
|
extractSessionInfo(socket);
|
||||||
|
if (c_agents > 0) {
|
||||||
|
debug && console.log(`notifying new session about agent-existence`);
|
||||||
|
let agents_ids = await get_all_agents_ids(io, socket);
|
||||||
|
io.to(socket.id).emit(EVENTS_DEFINITION.emit.AGENTS_CONNECTED, agents_ids);
|
||||||
|
socket.to(socket.roomId).emit(EVENTS_DEFINITION.emit.SESSION_RECONNECTED, socket.id);
|
||||||
|
}
|
||||||
|
|
||||||
|
} else if (c_sessions <= 0) {
|
||||||
|
debug && console.log(`notifying new agent about no SESSIONS with peerId:${socket.peerId}`);
|
||||||
|
io.to(socket.id).emit(EVENTS_DEFINITION.emit.NO_SESSIONS);
|
||||||
|
}
|
||||||
|
await socket.join(socket.roomId);
|
||||||
|
const rooms = await getAvailableRooms(io);
|
||||||
|
if (rooms.get(socket.roomId)) {
|
||||||
|
debug && console.log(`${socket.id} joined room:${socket.roomId}, as:${socket.identity}, members:${rooms.get(socket.roomId).size}`);
|
||||||
|
}
|
||||||
|
if (socket.identity === IDENTITIES.agent) {
|
||||||
|
if (socket.handshake.query.agentInfo !== undefined) {
|
||||||
|
socket.handshake.query.agentInfo = JSON.parse(socket.handshake.query.agentInfo);
|
||||||
|
socket.agentID = socket.handshake.query.agentInfo.id;
|
||||||
|
// Stats
|
||||||
|
startAssist(socket, socket.agentID);
|
||||||
|
}
|
||||||
|
socket.to(socket.roomId).emit(EVENTS_DEFINITION.emit.NEW_AGENT, socket.id, socket.handshake.query.agentInfo);
|
||||||
}
|
}
|
||||||
|
|
||||||
try {
|
// Set disconnect handler
|
||||||
const response = await fetch(StatsHost, options)
|
socket.on('disconnect', () => onDisconnect(socket));
|
||||||
const jsonResponse = await response.json();
|
|
||||||
console.log('JSON response', JSON.stringify(jsonResponse, null, 4))
|
//
|
||||||
} catch(err) {
|
socket.on(EVENTS_DEFINITION.listen.UPDATE_EVENT, (...args) => onUpdateEvent(socket, ...args));
|
||||||
console.log('ERROR', err);
|
|
||||||
|
//
|
||||||
|
socket.on(EVENTS_DEFINITION.listen.CONNECT_ERROR, err => errorHandler(EVENTS_DEFINITION.listen.CONNECT_ERROR, err));
|
||||||
|
socket.on(EVENTS_DEFINITION.listen.CONNECT_FAILED, err => errorHandler(EVENTS_DEFINITION.listen.CONNECT_FAILED, err));
|
||||||
|
|
||||||
|
//
|
||||||
|
socket.onAny((eventName, ...args) => onAny(socket, eventName, ...args));
|
||||||
|
}
|
||||||
|
|
||||||
|
async function onDisconnect(socket) {
|
||||||
|
debug && console.log(`${socket.id} disconnected from ${socket.roomId}`);
|
||||||
|
if (socket.identity === IDENTITIES.agent) {
|
||||||
|
socket.to(socket.roomId).emit(EVENTS_DEFINITION.emit.AGENT_DISCONNECT, socket.id);
|
||||||
|
// Stats
|
||||||
|
endAssist(socket, socket.agentID);
|
||||||
|
}
|
||||||
|
debug && console.log("checking for number of connected agents and sessions");
|
||||||
|
let {c_sessions, c_agents} = await sessions_agents_count(io, socket);
|
||||||
|
if (c_sessions === -1 && c_agents === -1) {
|
||||||
|
debug && console.log(`room not found: ${socket.roomId}`);
|
||||||
|
}
|
||||||
|
if (c_sessions === 0) {
|
||||||
|
debug && console.log(`notifying everyone in ${socket.roomId} about no SESSIONS`);
|
||||||
|
socket.to(socket.roomId).emit(EVENTS_DEFINITION.emit.NO_SESSIONS);
|
||||||
|
}
|
||||||
|
if (c_agents === 0) {
|
||||||
|
debug && console.log(`notifying everyone in ${socket.roomId} about no AGENTS`);
|
||||||
|
socket.to(socket.roomId).emit(EVENTS_DEFINITION.emit.NO_AGENTS);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
class InMemoryCache {
|
async function onUpdateEvent(socket, ...args) {
|
||||||
constructor() {
|
debug && console.log(`${socket.id} sent update event.`);
|
||||||
this.cache = new Map();
|
if (socket.identity !== IDENTITIES.session) {
|
||||||
|
debug && console.log('Ignoring update event.');
|
||||||
|
return
|
||||||
}
|
}
|
||||||
|
// Back compatibility (add top layer with meta information)
|
||||||
set(key, value) {
|
if (args[0]?.meta === undefined && socket.identity === IDENTITIES.session) {
|
||||||
this.cache.set(key, value);
|
args[0] = {meta: {tabId: socket.tabId, version: 1}, data: args[0]};
|
||||||
}
|
}
|
||||||
|
Object.assign(socket.handshake.query.sessionInfo, args[0].data, {tabId: args[0]?.meta?.tabId});
|
||||||
get(key) {
|
socket.to(socket.roomId).emit(EVENTS_DEFINITION.emit.UPDATE_EVENT, args[0]);
|
||||||
return this.cache.get(key);
|
// Update sessionInfo for all sessions in room
|
||||||
}
|
const rooms = await getAvailableRooms(io);
|
||||||
|
for (let roomId of rooms.keys()) {
|
||||||
delete(key) {
|
if (roomId === socket.roomId) {
|
||||||
this.cache.delete(key);
|
const connected_sockets = await io.in(roomId).fetchSockets();
|
||||||
}
|
for (let item of connected_sockets) {
|
||||||
|
if (item.handshake.query.identity === IDENTITIES.session && item.handshake.query.sessionInfo) {
|
||||||
clear() {
|
Object.assign(item.handshake.query.sessionInfo, args[0]?.data, {tabId: args[0]?.meta?.tabId});
|
||||||
this.cache.clear();
|
}
|
||||||
|
}
|
||||||
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
// Usage:
|
async function onAny(socket, eventName, ...args) {
|
||||||
const cache = new InMemoryCache();
|
if (Object.values(EVENTS_DEFINITION.listen).indexOf(eventName) >= 0) {
|
||||||
|
debug && console.log(`received event:${eventName}, should be handled by another listener, stopping onAny.`);
|
||||||
|
return
|
||||||
|
}
|
||||||
|
// Back compatibility (add top layer with meta information)
|
||||||
|
if (args[0]?.meta === undefined && socket.identity === IDENTITIES.session) {
|
||||||
|
args[0] = {meta: {tabId: socket.tabId, version: 1}, data: args[0]};
|
||||||
|
}
|
||||||
|
if (socket.identity === IDENTITIES.session) {
|
||||||
|
debug && console.log(`received event:${eventName}, from:${socket.identity}, sending message to room:${socket.roomId}`);
|
||||||
|
// TODO: emit message to all agents in the room (except tabs)
|
||||||
|
socket.to(socket.roomId).emit(eventName, args[0]);
|
||||||
|
} else {
|
||||||
|
handleEvent(eventName, socket, args[0]);
|
||||||
|
debug && console.log(`received event:${eventName}, from:${socket.identity}, sending message to session of room:${socket.roomId}`);
|
||||||
|
let socketId = await findSessionSocketId(io, socket.roomId, args[0]?.meta?.tabId);
|
||||||
|
if (socketId === null) {
|
||||||
|
debug && console.log(`session not found for:${socket.roomId}`);
|
||||||
|
io.to(socket.id).emit(EVENTS_DEFINITION.emit.NO_SESSIONS);
|
||||||
|
} else {
|
||||||
|
debug && console.log("message sent");
|
||||||
|
io.to(socketId).emit(eventName, socket.id, args[0]);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
module.exports = {
|
module.exports = {
|
||||||
wsRouter,
|
wsRouter,
|
||||||
start: (server, prefix) => {
|
start: (server, prefix) => {
|
||||||
createSocketIOServer(server, prefix);
|
createSocketIOServer(server, prefix);
|
||||||
io.use(async (socket, next) => await authorizer.check(socket, next));
|
io.use(async (socket, next) => await authorizer.check(socket, next));
|
||||||
io.on('connection', async (socket) => {
|
io.on('connection', (socket) => onConnect(socket));
|
||||||
socket.on(EVENTS_DEFINITION.listen.ERROR, err => errorHandler(EVENTS_DEFINITION.listen.ERROR, err));
|
|
||||||
debug && console.log(`WS started:${socket.id}, Query:${JSON.stringify(socket.handshake.query)}`);
|
|
||||||
socket._connectedAt = new Date();
|
|
||||||
|
|
||||||
let {projectKey: connProjectKey, sessionId: connSessionId, tabId:connTabId} = extractPeerId(socket.handshake.query.peerId);
|
|
||||||
socket.peerId = socket.handshake.query.peerId;
|
|
||||||
socket.roomId = extractRoomId(socket.peerId);
|
|
||||||
connTabId = connTabId ?? (Math.random() + 1).toString(36).substring(2);
|
|
||||||
socket.tabId = connTabId;
|
|
||||||
socket.sessId = connSessionId;
|
|
||||||
socket.projectId = socket.handshake.query.projectId;
|
|
||||||
socket.identity = socket.handshake.query.identity;
|
|
||||||
debug && console.log(`connProjectKey:${connProjectKey}, connSessionId:${connSessionId}, connTabId:${connTabId}, roomId:${socket.roomId}`);
|
|
||||||
|
|
||||||
let {c_sessions, c_agents} = await sessions_agents_count(io, socket);
|
|
||||||
if (socket.identity === IDENTITIES.session) {
|
|
||||||
if (c_sessions > 0) {
|
|
||||||
const rooms = await getAvailableRooms(io);
|
|
||||||
for (let roomId of rooms.keys()) {
|
|
||||||
let {projectKey} = extractPeerId(roomId);
|
|
||||||
if (projectKey === connProjectKey) {
|
|
||||||
const connected_sockets = await io.in(roomId).fetchSockets();
|
|
||||||
for (let item of connected_sockets) {
|
|
||||||
if (item.tabId === connTabId) {
|
|
||||||
debug && console.log(`session already connected, refusing new connexion`);
|
|
||||||
io.to(socket.id).emit(EVENTS_DEFINITION.emit.SESSION_ALREADY_CONNECTED);
|
|
||||||
return socket.disconnect();
|
|
||||||
}
|
|
||||||
}
|
|
||||||
}
|
|
||||||
}
|
|
||||||
}
|
|
||||||
extractSessionInfo(socket);
|
|
||||||
if (c_agents > 0) {
|
|
||||||
debug && console.log(`notifying new session about agent-existence`);
|
|
||||||
let agents_ids = await get_all_agents_ids(io, socket);
|
|
||||||
io.to(socket.id).emit(EVENTS_DEFINITION.emit.AGENTS_CONNECTED, agents_ids);
|
|
||||||
socket.to(socket.roomId).emit(EVENTS_DEFINITION.emit.SESSION_RECONNECTED, socket.id);
|
|
||||||
}
|
|
||||||
|
|
||||||
} else if (c_sessions <= 0) {
|
|
||||||
debug && console.log(`notifying new agent about no SESSIONS with peerId:${socket.peerId}`);
|
|
||||||
io.to(socket.id).emit(EVENTS_DEFINITION.emit.NO_SESSIONS);
|
|
||||||
}
|
|
||||||
await socket.join(socket.roomId);
|
|
||||||
const rooms = await getAvailableRooms(io);
|
|
||||||
if (rooms.get(socket.roomId)) {
|
|
||||||
debug && console.log(`${socket.id} joined room:${socket.roomId}, as:${socket.identity}, members:${rooms.get(socket.roomId).size}`);
|
|
||||||
}
|
|
||||||
if (socket.identity === IDENTITIES.agent) {
|
|
||||||
if (socket.handshake.query.agentInfo !== undefined) {
|
|
||||||
socket.handshake.query.agentInfo = JSON.parse(socket.handshake.query.agentInfo);
|
|
||||||
const tsNow = +new Date();
|
|
||||||
const agentID = socket.handshake.query.agentInfo.id;
|
|
||||||
socket.agentID = agentID;
|
|
||||||
const eventID = `${socket.sessId}_${agentID}_assist_${tsNow}`;
|
|
||||||
void postData({
|
|
||||||
"project_id": socket.projectId,
|
|
||||||
"session_id": socket.sessId,
|
|
||||||
"agent_id": agentID,
|
|
||||||
"event_id": eventID,
|
|
||||||
"event_type": "assist",
|
|
||||||
"event_state": "start",
|
|
||||||
"timestamp": tsNow,
|
|
||||||
});
|
|
||||||
// Save uniq eventID to cache
|
|
||||||
cache.set(`${socket.sessId}_${agentID}_assist`, eventID);
|
|
||||||
// Debug logs
|
|
||||||
console.log(`assist_started, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${tsNow}`);
|
|
||||||
}
|
|
||||||
socket.to(socket.roomId).emit(EVENTS_DEFINITION.emit.NEW_AGENT, socket.id, socket.handshake.query.agentInfo);
|
|
||||||
}
|
|
||||||
|
|
||||||
socket.on('disconnect', async () => {
|
|
||||||
debug && console.log(`${socket.id} disconnected from ${socket.roomId}`);
|
|
||||||
if (socket.identity === IDENTITIES.agent) {
|
|
||||||
socket.to(socket.roomId).emit(EVENTS_DEFINITION.emit.AGENT_DISCONNECT, socket.id);
|
|
||||||
const eventID = cache.get(`${socket.sessId}_${socket.agentID}_assist`);
|
|
||||||
if (eventID === undefined) {
|
|
||||||
console.log(`have to skip assist_ended, no eventID in the cache, agentID: ${socket.agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}`);
|
|
||||||
} else {
|
|
||||||
void postData({
|
|
||||||
"project_id": socket.projectId,
|
|
||||||
"session_id": socket.sessId,
|
|
||||||
"agent_id": socket.agentID,
|
|
||||||
"event_id": eventID,
|
|
||||||
"event_type": "assist",
|
|
||||||
"event_state": "end",
|
|
||||||
"timestamp": +new Date(),
|
|
||||||
})
|
|
||||||
// Remove eventID from cache
|
|
||||||
cache.delete(`${socket.sessId}_${socket.agentID}_assist`);
|
|
||||||
// Debug logs
|
|
||||||
console.log(`assist_ended, agentID: ${socket.agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}`);
|
|
||||||
}
|
|
||||||
}
|
|
||||||
debug && console.log("checking for number of connected agents and sessions");
|
|
||||||
let {c_sessions, c_agents} = await sessions_agents_count(io, socket);
|
|
||||||
if (c_sessions === -1 && c_agents === -1) {
|
|
||||||
debug && console.log(`room not found: ${socket.roomId}`);
|
|
||||||
}
|
|
||||||
if (c_sessions === 0) {
|
|
||||||
debug && console.log(`notifying everyone in ${socket.roomId} about no SESSIONS`);
|
|
||||||
socket.to(socket.roomId).emit(EVENTS_DEFINITION.emit.NO_SESSIONS);
|
|
||||||
}
|
|
||||||
if (c_agents === 0) {
|
|
||||||
debug && console.log(`notifying everyone in ${socket.roomId} about no AGENTS`);
|
|
||||||
socket.to(socket.roomId).emit(EVENTS_DEFINITION.emit.NO_AGENTS);
|
|
||||||
}
|
|
||||||
});
|
|
||||||
|
|
||||||
socket.on(EVENTS_DEFINITION.listen.UPDATE_EVENT, async (...args) => {
|
|
||||||
debug && console.log(`${socket.id} sent update event.`);
|
|
||||||
if (socket.identity !== IDENTITIES.session) {
|
|
||||||
debug && console.log('Ignoring update event.');
|
|
||||||
return
|
|
||||||
}
|
|
||||||
// Back compatibility (add top layer with meta information)
|
|
||||||
if (args[0]?.meta === undefined && socket.identity === IDENTITIES.session) {
|
|
||||||
args[0] = {meta: {tabId: socket.tabId, version: 1}, data: args[0]};
|
|
||||||
}
|
|
||||||
Object.assign(socket.handshake.query.sessionInfo, args[0].data, {tabId: args[0]?.meta?.tabId});
|
|
||||||
socket.to(socket.roomId).emit(EVENTS_DEFINITION.emit.UPDATE_EVENT, args[0]);
|
|
||||||
// Update sessionInfo for all sessions in room
|
|
||||||
const rooms = await getAvailableRooms(io);
|
|
||||||
for (let roomId of rooms.keys()) {
|
|
||||||
if (roomId === socket.roomId) {
|
|
||||||
const connected_sockets = await io.in(roomId).fetchSockets();
|
|
||||||
for (let item of connected_sockets) {
|
|
||||||
if (item.handshake.query.identity === IDENTITIES.session && item.handshake.query.sessionInfo) {
|
|
||||||
Object.assign(item.handshake.query.sessionInfo, args[0]?.data, {tabId: args[0]?.meta?.tabId});
|
|
||||||
}
|
|
||||||
}
|
|
||||||
}
|
|
||||||
}
|
|
||||||
});
|
|
||||||
|
|
||||||
socket.on(EVENTS_DEFINITION.listen.CONNECT_ERROR, err => errorHandler(EVENTS_DEFINITION.listen.CONNECT_ERROR, err));
|
|
||||||
socket.on(EVENTS_DEFINITION.listen.CONNECT_FAILED, err => errorHandler(EVENTS_DEFINITION.listen.CONNECT_FAILED, err));
|
|
||||||
|
|
||||||
socket.onAny(async (eventName, ...args) => {
|
|
||||||
if (Object.values(EVENTS_DEFINITION.listen).indexOf(eventName) >= 0) {
|
|
||||||
debug && console.log(`received event:${eventName}, should be handled by another listener, stopping onAny.`);
|
|
||||||
return
|
|
||||||
}
|
|
||||||
// Back compatibility (add top layer with meta information)
|
|
||||||
if (args[0]?.meta === undefined && socket.identity === IDENTITIES.session) {
|
|
||||||
args[0] = {meta: {tabId: socket.tabId, version: 1}, data: args[0]};
|
|
||||||
}
|
|
||||||
if (socket.identity === IDENTITIES.session) {
|
|
||||||
debug && console.log(`received event:${eventName}, from:${socket.identity}, sending message to room:${socket.roomId}`);
|
|
||||||
// TODO: emit message to all agents in the room (except tabs)
|
|
||||||
socket.to(socket.roomId).emit(eventName, args[0]);
|
|
||||||
} else {
|
|
||||||
const tsNow = +new Date();
|
|
||||||
switch (eventName) {
|
|
||||||
case "s_call_started": {
|
|
||||||
const eventID = `${socket.sessId}_${args[0]}_call_${tsNow}`;
|
|
||||||
void postData({
|
|
||||||
"project_id": socket.projectId,
|
|
||||||
"session_id": socket.sessId,
|
|
||||||
"agent_id": args[0],
|
|
||||||
"event_id": eventID,
|
|
||||||
"event_type": "call",
|
|
||||||
"event_state": "start",
|
|
||||||
"timestamp": tsNow,
|
|
||||||
});
|
|
||||||
// Save uniq eventID to cache
|
|
||||||
cache.set(`${socket.sessId}_call`, eventID);
|
|
||||||
// Debug logs
|
|
||||||
console.log(`s_call_started, agentID: ${args[0]}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${tsNow}`);
|
|
||||||
break;
|
|
||||||
}
|
|
||||||
case "s_call_ended": {
|
|
||||||
const eventID = cache.get(`${socket.sessId}_call`);
|
|
||||||
if (eventID === undefined) {
|
|
||||||
console.log(`have to skip s_call_ended, no eventID in the cache, agentID: ${args[0]}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${tsNow}`);
|
|
||||||
break;
|
|
||||||
}
|
|
||||||
void postData({
|
|
||||||
"project_id": socket.projectId,
|
|
||||||
"session_id": socket.sessId,
|
|
||||||
"agent_id": args[0],
|
|
||||||
"event_id": eventID,
|
|
||||||
"event_type": "call",
|
|
||||||
"event_state": "end",
|
|
||||||
"timestamp": tsNow,
|
|
||||||
});
|
|
||||||
cache.delete(`${socket.sessId}_call`)
|
|
||||||
// Debug logs
|
|
||||||
console.log(`s_call_ended, agentID: ${args[0]}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${tsNow}`);
|
|
||||||
break;
|
|
||||||
}
|
|
||||||
case "s_control_started": {
|
|
||||||
const eventID = `${socket.sessId}_${args[0]}_control_${tsNow}`;
|
|
||||||
void postData({
|
|
||||||
"project_id": socket.projectId,
|
|
||||||
"session_id": socket.sessId,
|
|
||||||
"agent_id": args[0],
|
|
||||||
"event_id": eventID,
|
|
||||||
"event_type": "control",
|
|
||||||
"event_state": "start",
|
|
||||||
"timestamp": tsNow,
|
|
||||||
});
|
|
||||||
cache.set(`${socket.sessId}_control`, eventID)
|
|
||||||
// Debug logs
|
|
||||||
console.log(`s_control_started, agentID: ${args[0]}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${+new Date()}`);
|
|
||||||
break;
|
|
||||||
}
|
|
||||||
case "s_control_ended": {
|
|
||||||
const eventID = cache.get(`${socket.sessId}_control`);
|
|
||||||
if (eventID === undefined) {
|
|
||||||
console.log(`have to skip s_control_ended, no eventID in the cache, agentID: ${args[0]}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${tsNow}`);
|
|
||||||
break;
|
|
||||||
}
|
|
||||||
void postData({
|
|
||||||
"project_id": socket.projectId,
|
|
||||||
"session_id": socket.sessId,
|
|
||||||
"agent_id": args[0],
|
|
||||||
"event_id": eventID,
|
|
||||||
"event_type": "control",
|
|
||||||
"event_state": "end",
|
|
||||||
"timestamp": tsNow,
|
|
||||||
});
|
|
||||||
cache.delete(`${socket.sessId}_control`)
|
|
||||||
// Debug logs
|
|
||||||
console.log(`s_control_ended, agentID: ${args[0]}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${+new Date()}`);
|
|
||||||
break;
|
|
||||||
}
|
|
||||||
case "s_recording_started": {
|
|
||||||
const eventID = `${socket.sessId}_${args[0]}_record_${tsNow}`;
|
|
||||||
void postData({
|
|
||||||
"project_id": socket.projectId,
|
|
||||||
"session_id": socket.sessId,
|
|
||||||
"agent_id": args[0],
|
|
||||||
"event_id": eventID,
|
|
||||||
"event_type": "record",
|
|
||||||
"event_state": "start",
|
|
||||||
"timestamp": tsNow,
|
|
||||||
});
|
|
||||||
cache.set(`${socket.sessId}_record`, eventID)
|
|
||||||
// Debug logs
|
|
||||||
console.log(`s_recording_started, agentID: ${args[0]}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${+new Date()}`);
|
|
||||||
break;
|
|
||||||
}
|
|
||||||
case "s_recording_ended": {
|
|
||||||
const eventID = cache.get(`${socket.sessId}_record`);
|
|
||||||
void postData({
|
|
||||||
"project_id": socket.projectId,
|
|
||||||
"session_id": socket.sessId,
|
|
||||||
"agent_id": args[0],
|
|
||||||
"event_id": eventID,
|
|
||||||
"event_type": "record",
|
|
||||||
"event_state": "end",
|
|
||||||
"timestamp": tsNow,
|
|
||||||
});
|
|
||||||
cache.delete(`${socket.sessId}_record`)
|
|
||||||
// Debug logs
|
|
||||||
console.log(`s_recording_ended, agentID: ${args[0]}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${+new Date()}`);
|
|
||||||
break;
|
|
||||||
}
|
|
||||||
}
|
|
||||||
debug && console.log(`received event:${eventName}, from:${socket.identity}, sending message to session of room:${socket.roomId}`);
|
|
||||||
let socketId = await findSessionSocketId(io, socket.roomId, args[0]?.meta?.tabId);
|
|
||||||
if (socketId === null) {
|
|
||||||
debug && console.log(`session not found for:${socket.roomId}`);
|
|
||||||
io.to(socket.id).emit(EVENTS_DEFINITION.emit.NO_SESSIONS);
|
|
||||||
} else {
|
|
||||||
debug && console.log("message sent");
|
|
||||||
io.to(socketId).emit(eventName, socket.id, args[0]);
|
|
||||||
}
|
|
||||||
}
|
|
||||||
});
|
|
||||||
|
|
||||||
});
|
|
||||||
console.log("WS server started");
|
console.log("WS server started");
|
||||||
setInterval(async (io) => {
|
setInterval(async (io) => {
|
||||||
try {
|
try {
|
||||||
|
|
|
||||||
228
assist/utils/stats.js
Normal file
228
assist/utils/stats.js
Normal file
|
|
@ -0,0 +1,228 @@
|
||||||
|
const StatsHost = process.env.STATS_HOST || 'http://assist-stats-openreplay.app.svc.cluster.local:8000/events';
|
||||||
|
|
||||||
|
async function postData(payload) {
|
||||||
|
const options = {
|
||||||
|
method: 'POST',
|
||||||
|
body: JSON.stringify(payload),
|
||||||
|
headers: { 'Content-Type': 'application/json' }
|
||||||
|
}
|
||||||
|
|
||||||
|
try {
|
||||||
|
const response = await fetch(StatsHost, options)
|
||||||
|
const jsonResponse = await response.json();
|
||||||
|
console.log('JSON response', JSON.stringify(jsonResponse, null, 4))
|
||||||
|
} catch(err) {
|
||||||
|
console.log('ERROR', err);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
class InMemoryCache {
|
||||||
|
constructor() {
|
||||||
|
this.cache = new Map();
|
||||||
|
}
|
||||||
|
|
||||||
|
set(key, value) {
|
||||||
|
this.cache.set(key, value);
|
||||||
|
}
|
||||||
|
|
||||||
|
get(key) {
|
||||||
|
return this.cache.get(key);
|
||||||
|
}
|
||||||
|
|
||||||
|
delete(key) {
|
||||||
|
this.cache.delete(key);
|
||||||
|
}
|
||||||
|
|
||||||
|
clear() {
|
||||||
|
this.cache.clear();
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
const cache = new InMemoryCache();
|
||||||
|
|
||||||
|
const debug = process.env.debug === "1";
|
||||||
|
|
||||||
|
function startAssist(socket, agentID) {
|
||||||
|
const tsNow = +new Date();
|
||||||
|
const eventID = `${socket.sessId}_${agentID}_assist_${tsNow}`;
|
||||||
|
void postData({
|
||||||
|
"project_id": socket.projectId,
|
||||||
|
"session_id": socket.sessId,
|
||||||
|
"agent_id": agentID,
|
||||||
|
"event_id": eventID,
|
||||||
|
"event_type": "assist",
|
||||||
|
"event_state": "start",
|
||||||
|
"timestamp": tsNow,
|
||||||
|
});
|
||||||
|
// Save uniq eventID to cache
|
||||||
|
cache.set(`${socket.sessId}_${agentID}_assist`, eventID);
|
||||||
|
// Debug log
|
||||||
|
debug && console.log(`assist_started, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${tsNow}`);
|
||||||
|
}
|
||||||
|
|
||||||
|
function endAssist(socket, agentID) {
|
||||||
|
const eventID = cache.get(`${socket.sessId}_${agentID}_assist`);
|
||||||
|
if (eventID === undefined) {
|
||||||
|
debug && console.log(`have to skip assist_ended, no eventID in the cache, agentID: ${socket.agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}`);
|
||||||
|
return
|
||||||
|
}
|
||||||
|
void postData({
|
||||||
|
"project_id": socket.projectId,
|
||||||
|
"session_id": socket.sessId,
|
||||||
|
"agent_id": agentID,
|
||||||
|
"event_id": eventID,
|
||||||
|
"event_type": "assist",
|
||||||
|
"event_state": "end",
|
||||||
|
"timestamp": +new Date(),
|
||||||
|
})
|
||||||
|
// Remove eventID from cache
|
||||||
|
cache.delete(`${socket.sessId}_${agentID}_assist`);
|
||||||
|
// Debug logs
|
||||||
|
debug && console.log(`assist_ended, agentID: ${socket.agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}`);
|
||||||
|
}
|
||||||
|
|
||||||
|
function startCall(socket, agentID) {
|
||||||
|
const tsNow = +new Date();
|
||||||
|
const eventID = `${socket.sessId}_${agentID}_call_${tsNow}`;
|
||||||
|
void postData({
|
||||||
|
"project_id": socket.projectId,
|
||||||
|
"session_id": socket.sessId,
|
||||||
|
"agent_id": agentID,
|
||||||
|
"event_id": eventID,
|
||||||
|
"event_type": "call",
|
||||||
|
"event_state": "start",
|
||||||
|
"timestamp": tsNow,
|
||||||
|
});
|
||||||
|
// Save uniq eventID to cache
|
||||||
|
cache.set(`${socket.sessId}_call`, eventID);
|
||||||
|
// Debug logs
|
||||||
|
console.log(`s_call_started, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${tsNow}`);
|
||||||
|
}
|
||||||
|
|
||||||
|
function endCall(socket, agentID) {
|
||||||
|
const tsNow = +new Date();
|
||||||
|
const eventID = cache.get(`${socket.sessId}_call`);
|
||||||
|
if (eventID === undefined) {
|
||||||
|
console.log(`have to skip s_call_ended, no eventID in the cache, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${tsNow}`);
|
||||||
|
return
|
||||||
|
}
|
||||||
|
void postData({
|
||||||
|
"project_id": socket.projectId,
|
||||||
|
"session_id": socket.sessId,
|
||||||
|
"agent_id": agentID,
|
||||||
|
"event_id": eventID,
|
||||||
|
"event_type": "call",
|
||||||
|
"event_state": "end",
|
||||||
|
"timestamp": tsNow,
|
||||||
|
});
|
||||||
|
cache.delete(`${socket.sessId}_call`)
|
||||||
|
// Debug logs
|
||||||
|
console.log(`s_call_ended, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${tsNow}`);
|
||||||
|
}
|
||||||
|
|
||||||
|
function startControl(socket, agentID) {
|
||||||
|
const tsNow = +new Date();
|
||||||
|
const eventID = `${socket.sessId}_${agentID}_control_${tsNow}`;
|
||||||
|
void postData({
|
||||||
|
"project_id": socket.projectId,
|
||||||
|
"session_id": socket.sessId,
|
||||||
|
"agent_id": agentID,
|
||||||
|
"event_id": eventID,
|
||||||
|
"event_type": "control",
|
||||||
|
"event_state": "start",
|
||||||
|
"timestamp": tsNow,
|
||||||
|
});
|
||||||
|
cache.set(`${socket.sessId}_control`, eventID)
|
||||||
|
// Debug logs
|
||||||
|
console.log(`s_control_started, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${+new Date()}`);
|
||||||
|
}
|
||||||
|
|
||||||
|
function endControl(socket, agentID) {
|
||||||
|
const tsNow = +new Date();
|
||||||
|
const eventID = cache.get(`${socket.sessId}_control`);
|
||||||
|
if (eventID === undefined) {
|
||||||
|
console.log(`have to skip s_control_ended, no eventID in the cache, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${tsNow}`);
|
||||||
|
return
|
||||||
|
}
|
||||||
|
void postData({
|
||||||
|
"project_id": socket.projectId,
|
||||||
|
"session_id": socket.sessId,
|
||||||
|
"agent_id": agentID,
|
||||||
|
"event_id": eventID,
|
||||||
|
"event_type": "control",
|
||||||
|
"event_state": "end",
|
||||||
|
"timestamp": tsNow,
|
||||||
|
});
|
||||||
|
cache.delete(`${socket.sessId}_control`)
|
||||||
|
// Debug logs
|
||||||
|
console.log(`s_control_ended, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${+new Date()}`);
|
||||||
|
}
|
||||||
|
|
||||||
|
function startRecord(socket, agentID) {
|
||||||
|
const tsNow = +new Date();
|
||||||
|
const eventID = `${socket.sessId}_${agentID}_record_${tsNow}`;
|
||||||
|
void postData({
|
||||||
|
"project_id": socket.projectId,
|
||||||
|
"session_id": socket.sessId,
|
||||||
|
"agent_id": agentID,
|
||||||
|
"event_id": eventID,
|
||||||
|
"event_type": "record",
|
||||||
|
"event_state": "start",
|
||||||
|
"timestamp": tsNow,
|
||||||
|
});
|
||||||
|
cache.set(`${socket.sessId}_record`, eventID)
|
||||||
|
// Debug logs
|
||||||
|
console.log(`s_recording_started, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${+new Date()}`);
|
||||||
|
}
|
||||||
|
|
||||||
|
function endRecord(socket, agentID) {
|
||||||
|
const tsNow = +new Date();
|
||||||
|
const eventID = cache.get(`${socket.sessId}_record`);
|
||||||
|
void postData({
|
||||||
|
"project_id": socket.projectId,
|
||||||
|
"session_id": socket.sessId,
|
||||||
|
"agent_id": agentID,
|
||||||
|
"event_id": eventID,
|
||||||
|
"event_type": "record",
|
||||||
|
"event_state": "end",
|
||||||
|
"timestamp": tsNow,
|
||||||
|
});
|
||||||
|
cache.delete(`${socket.sessId}_record`)
|
||||||
|
// Debug logs
|
||||||
|
console.log(`s_recording_ended, agentID: ${agentID}, sessID: ${socket.sessId}, projID: ${socket.projectId}, time: ${+new Date()}`);
|
||||||
|
}
|
||||||
|
|
||||||
|
function handleEvent(eventName, socket, agentID) {
|
||||||
|
switch (eventName) {
|
||||||
|
case "s_call_started": {
|
||||||
|
startCall(socket, agentID);
|
||||||
|
break;
|
||||||
|
}
|
||||||
|
case "s_call_ended": {
|
||||||
|
endCall(socket, agentID);
|
||||||
|
break;
|
||||||
|
}
|
||||||
|
case "s_control_started": {
|
||||||
|
startControl(socket, agentID)
|
||||||
|
break;
|
||||||
|
}
|
||||||
|
case "s_control_ended": {
|
||||||
|
endControl(socket, agentID)
|
||||||
|
break;
|
||||||
|
}
|
||||||
|
case "s_recording_started": {
|
||||||
|
startRecord(socket, agentID);
|
||||||
|
break;
|
||||||
|
}
|
||||||
|
case "s_recording_ended": {
|
||||||
|
endRecord(socket, agentID);
|
||||||
|
break;
|
||||||
|
}
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
module.exports = {
|
||||||
|
startAssist,
|
||||||
|
endAssist,
|
||||||
|
handleEvent,
|
||||||
|
}
|
||||||
Loading…
Add table
Reference in a new issue